Legal
Refund & Cancellation Policy
Medlexion provides digitally delivered services (SaaS / online access). You can cancel subscriptions at any time to stop future renewals.
Subscriptions
- Cancellations take effect at the end of the current billing period.
- We generally do not provide refunds for partial billing periods unless required by law.
One-time purchases
- If a one-time purchase has not been delivered/activated, contact us within 7 days for review.
- If access has already been provided, refunds may be denied to prevent misuse, except where required by law.
EU/UK consumers
If you are a consumer, you may have statutory rights. Where applicable, if you request immediate access to a digital service, you may be asked to consent to immediate performance and acknowledge that certain withdrawal rights may not apply once access begins.
Contact
For cancellations or refund queries: support@medlexion.com