Legal

Security & Subprocessors

Security posture

Medlexion operates digitally delivered services that may involve commercially sensitive, documentation-heavy, or workflow-critical information.

We use technical and organisational measures appropriate to the nature of the service, including access controls, environment-level secrets management, logging, and provider-based infrastructure protections.

Subprocessor categories

Depending on the product and operational route, Medlexion may use subprocessors or service providers in categories such as:

  • Hosting and cloud infrastructure
  • Object storage and backups
  • Authentication
  • Email delivery
  • Payment processing
  • Customer communications
  • Analytics and monitoring
  • AI-assisted workflow or document processing

Current approach

Subprocessors are used only where necessary for service delivery, support, security, or operational reliability.

Where legally required, Medlexion uses contractual protections appropriate to international transfers and processor relationships.

Requests

Customers with due-diligence or procurement needs may request current subprocessor information through privacy@medlexion.com.